Free Standard UK Delivery                      Paolo Vandini / Laceys Footwear, Shoreditch, London                      Telephone: +44 (0)207 739 0398                      sales@laceysfootwear.com

Terms and Conditions

Privacy

Laceys Footwear/Paolo Vandini is compliant with the Data Protection Act. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you – e.g. arranging for a product to be sent to you. Our full revised Privacy Policy follows:

This Privacy Policy describes the information that we gather on or through our Services and how we use and process such information. For each processing purpose we will articulate the reason for requiring the data, what data we will process, the legal basis for processing the data and how long we will keep the data.

Where the legal basis of consent is to be used, this will be gathered freely, and we will use clear, plain language that is easy to understand, and you will be able to remove your consent at any point.

What information do we collect about you?

We collect/process information so that we can provide the best possible experience when you utilise our services.  This section of the policy will describe the purpose for processing your personal data, the legal basis to do so and how long we will keep your data.

Our Product / Service

If you choose to use our service, you must provide us with some personal data so that we can provide our services to you, this will include your name, email address, job title, company name, company type, company size, business type, company turnover and company region. Other non-mandatory personal data may also be gathered.

We will process data using two legal rationales, if you are an individual and not associated with a contracted client we will ask for your consent. If you are associated with a contracted client we will use legitimate interest as the legal basis to process the data.

Personal data will be retained for a period of up to 2 years for a dormant account, ie an account which hasn’t been used.

Corporate

If you choose to use our service, personal data items such as Name, Email Address and Telephone number may be stored in our Corporate Cloud Storage, Corporate Email Platform or our Help Desk platform.

We will process data using two legal rationales, if you are an individual and not associated with a contracted client we will ask for your consent. If you are associated with a contracted client we will use legitimate interest as the legal basis to process the data.

Personal data will be retained for a period of up to 3 years for an active account, ie an account which has been used.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes. The personal data will include names, addresses, email addresses, employer, job title and telephone numbers.

We will process data using the following legal rationales to send marketing information, if you are an individual and not associated with a contracted client we will ask for your consent. If you are associated with a contracted client, we will use contractual obligation as the legal basis to process the data. If you are associated with a previous contracted client, we will use legitimate interest as the legal basis to process the data. All of the above rationales for marketing information can be removed by informing us of your wish to remove consent.

We will retain personal data for active customer leads for a period of up to 1 year, a lead will be active under the following circumstances

  • An email sent by our organisation has not received an unknown account bounce back
  • An email has been sent to our organisation from the data subject

Cookies & Other Data Collection

Like many websites, we use cookies, Google Analytics and Facebook Pixels to collect additional website usage data and to improve our Services. Website usage information is collected using cookies to monitor aggregate site usage metrics such as total number of visitors, pages viewed and web traffic routing on our Services. We will store the cookie values on our platform to allow us to perform our analysis, however this will not be used to target marketing material to an individual user.

We will process data under the legitimate interest legal basis as we only use the data to perform aggregated tracking analysis and will not target individuals based upon this analysis and you also need to accept our cookie policy to allow us to process the data.

We will retain active cookie data for a period of up to 1 year, a cookie will remain active if a user re-visits our platform.

Updating These Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you at least 30 days before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can request an account deletion.

Your Rights

Accessing or Rectifying your personal data

We want to make sure that your personal information is accurate and up to date and you have the right to request a copy and update the personal data that we hold about you. You may ask us to correct or remove information you think is inaccurate. If you would like to invoke this right, please email or write to us at the below address.

Deletion

Based upon the retention periods described above we will remove your personal data from our platforms.

Object, Restrict or Withdraw Consent

You may wish to object to or restrict our ability to process your personal data, this can be done either via email or in writing, using the contact details below. Further context may need to be requested to ensure we can carry out the relevant tasks on our platforms to perform the request.

Portability

You may wish to port your personal data to another platform. This can be done either via email or in writing, using the contact details below.

Who we are and how to contact us

We are the data controller responsible for defining and managing how your personal data is processed.

Our company name is Laceys Footwear (Wholesale) Limited

Our company address is 263-265 Hackney Road, Shoreditch,

Our email address is sales@laceysfootwear.com

To Whom We Disclose Information

Except as described in this Policy, we will not intentionally disclose the Personal Data or Client Data that we collect or store on the Service to third parties without the consent of the data subject. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

Unrestricted Information

Any information that you voluntarily choose to include in a Public Area of the Service, such as a public profile page, will be available to any Visitor or User who has access to that content.

Service Providers

We work with third party service providers who provide email hosting, core corporate applications, web hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.

Service providers include:

Mailchimp of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA; for the purposes of Marketing and Email Campaigns

Overseas transfers

The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information, you consent to these transfers for the purposes specified above.

We may transfer your personal information to the following which are located outside the European Economic Area (EEA) as follows:

Mailchimp of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA; for the purposes of Marketing and Email Campaigns

Mailchimp has provided the following safeguards to ensure the safety of your personal data, and it shall be processed to at least the same standards as set out by the General Data Protection Regulations: Mailchimp participates in The Privacy Shield framework, which is accepted by the European Commission as evidence that an adequate level of protection exists for the personal data in the country, territory, or organisation where it is being transferred, in this case, the United States.

You can obtain a copy of the safeguards and any other of Mailchimp’s data protection documentation by visiting https://mailchimp.com, or applying via post to Mailchimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA.

Non-Personally Identifiable Information

We may make non-personally-identifiable information available to third parties for various purposes. This data maybe automatically-collected and would be analysed to create an aggregated view of the data, ensure the reported information was anonymous.

Law Enforcement, Legal Process and Compliance

We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

Change of Ownership

Information about data subject, may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the personal data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.

General

This site is owned and operated by Laceys Footwear (Wholesale) Ltd, Paolo Vandini Collection, 263-265 Hackney Road, London, E2 8NA, hereafter known as Lacey’s Footwear/Paolo Vandini. If you have any suggestions or comments, please email us on sales@laceysfootwear.com , or telephone the Lacey’s Footwear sales team on 02077390398.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Laceys Footwear/Paolo Vandini. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Laceys Footwear/Paolo Vandini. You may not modify, distribute or re-post anything on this website for any purpose.

Content Accuracy

Lacey’s Footwear / Paolo Vandini has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. The dimensions given are approximate. We have made very effort to ensure the accuracy of the colours of our products as they appear on the website. However the colours shown will vary depending on the colour settings of your monitor and we cannot guarantee they will be the same colour as the delivered goods. To the extent permitted by applicable law, Lacey’s Footwear / Paolo Vandini disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website Lacey’s Footwear / Paolo Vandini shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Links to Other Websites

From time to time we may place links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Lacey’s Footwear/Paolo Vandini cannot accept any liability in respect of the use of these websites.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Lacey’s Footwear/Paolo Vandini or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed several and shall not affect the validity and enforceability of the remaining provisions.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Changes to legal notices

We reserve the right to change these terms & conditions from time to time.

Consent

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our on-line store, subscribed to our newsletter and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.

Communication

By providing Lacey’s Footwear/Paolo Vandini with your email, postal address, or telephone number you consent to receive communication from us about our latest products and special offers which we think may be of interest to you, the information may also be used to notify you of products and services of third parties, which may be of interest to you.

Opting out of Communication

You have the option to opt-out of receiving marketing communications from us and/or third parties at any time by clicking on the opt-out box.

Contract

The contract between the parties will only be formed when the goods are delivered. We reserve the right to cancel an order right up to the point of delivery. Taking a payment from the customer’s credit card or debit card does not constitute a binding contract. If the customer’s order is ultimately rejected by the company, a full refund will follow.

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